Missing Keys
If you’ve lost your house or car keys which have a PhoneInform tag attached, here are some tips to finding them:
○ Update your PhoneInform tag status to "Missing". You can do this by logging into your PhoneInform account and selecting the missing item.
○ Ensure your contact information and care instructions within your PhoneInform account are up-to-date and accurate.
○ Retrace your steps and search your surroundings. In most cases, keys are misplaced and recovered by the owner.
○ Call for backup. If you’ve given spare keys to loved ones, now’s the time to get help. If your missing key is for your car, the dealer might be able to help with a replacement.
○ If keys are not found in a timely manner, change the locks. Sadly, if your keys are lost or stolen, you’ll need to change your locks. The process can eat up some time and money, but it keeps your home and loved ones safe.
Missing Phone or Laptop
If you’ve lost your mobile phone or laptop which has a PhoneInform tag attached or embedded into the case, here are some tips:
○ Update your PhoneInform tag status to "Missing". You can do this by logging into your PhoneInform account and selecting the missing item.
○ Ensure your contact information within your PhoneInform account is up-to-date and accurate.
○ Retrace your steps and search your surroundings. Ask people nearby if they have been notified of a missing device
○ Use a locator app. Most phones and laptops have built-in apps to help you locate your device.
○ Call or text message your device with a second device (or borrowed device). It may be possible that someone is nearby the device and can respond.
○ If your device is not found in a timely manner, take some preventative measures. Start by backing up your device, then wiping it remotely to prevent thieves from stealing sensitive information.
Missing Purse or Bag
If you’ve lost your purse or sports bag which has a PhoneInform tag attached or embedded to the bag here are some tips:
○ Update your PhoneInform tag status to "Missing". You can do this by logging into your PhoneInform account and selecting the missing item.
○ Ensure your contact information within your PhoneInform account is up-to-date and accurate.
○ Retrace your steps and search your surroundings. Ask people nearby if they have been notified of a missing bag
○ If your bag contains a mobile phone or tablet, use a locator app or call the device. Most phones and laptops have built-in apps to help you locate your device.
Missing Pet
If you’ve lost your pet which has a PhoneInform tag attached to a collar or leash, here are some tips:
○ Update your PhoneInform tag status to "Missing". You can do this by logging into your PhoneInform account and selecting the missing item.
○ Ensure your contact information within your PhoneInform account is up-to-date and accurate.
○ Ask people nearby if they have been seen a missing pet